Customer Group Project Manager – Mancheter

Title: Customer Group Project Manager
Department: Customer Group
Reporting to: Customer Group Projects Manager
Location & facility: Machester
Senior Manager: Customer Group Manager
Legal Entity

Position Summary:
As the Project Manager you have full responsibility for the successful delivery of all customer orders allocated to you by the Projects Manager.

You are responsible for:
• Ensuring adherence to all company policies and prevailing business regulations• Ensuring customer satisfaction through your interface with them
• The successful delivery of all projects allocated to you
• Supporting sales in the process of winning workYour main duties include:
• Managing the successful delivery of customer orders allocated to you therefore ensuring customer satisfaction
• Carrying out risk management and change management as required
• Supporting invoicing and revenue recognition processes as required
• Issuing progress reports as required
• Support the sales department in winning work
• Supporting your projects leader as required
• Supporting the sharing of resources and customer orders across customer groups
• Following business processes
• Interfacing with Operations to ensure timely delivery of customer order information to the central / local supply chain functions
• Other appropriate activities as defined by the projects manager, customer group or business group management
You are expected to have the knowledge, skills and abilities to:

• Be proficient at delivering a variety of different project types
• Communicate effectively at all levels of the business• Understand the need to follow and improve TO’s project management methodology• Be good at organizing and prioritizing resources• Be good at building relationships and working within teams

You are likely to be education to:
• Degree qualified in an engineering or project management discipline
And have proven and successful experience of:
• Managing major projects of different types
• Working across cultural boundaries
• Successfully managing a project team• Managing direct reports
• Communicating effectively, both internally and externally
Physical demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Your working environment will be:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Office-based
• Involving regular international travel for short duration’s
• Out-of-hours working to accommodate time zone variations
• Virtual leadership and management across different time zones
Date: 9th August 2011
Revised date:
Created by: DB
Approved by:
Circa 30/35K